Customised Clutch Bag
All measurements are manual therefore could show a 1-2% difference in cm's.
We follow standard Euro sizes. There are couple of ways you can easily check your size;
- Check your shoes for Euro size. Most shoes already displays them but please ensure the shoes you are referring for size are a proper fit on your feet!
- If you already own a Jutti, measure the length of that Jutti and send it to us via WhatsApp at +61-478-489-470. We can assist you further from there!
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Measure the length of your foot :
- Place your foot on a white sheet of paper.
- Draw a line at the tip of your big toe and tip of heel.
- Measure the distance between the two lines in cm's.
- If you are between two sizes, choose the bigger size.
If you still require any guidance, please contact us at +61-478-489-470
- Free AU Shipping for orders above $75
- Shipping worldwide
- In stock, ready to ship
We can customise any clutch bag in your preferred design.
You can order via website here and send us an email with all the customisation details and reference pics at hello@houseofestela.com or you can also mention details in the notes section during checkout.
Order processing time is between 4-5 weeks from the date of order (may arrive sooner).
Attached are some reference designs we customised for our customers on request.
Hand embroidered clutch bag with secure lock clasp.
Detachable shoulder chain included
Care instructions:
- Keep away from moisture and perfumes in particular
- Dry Clean only
- Store in a dry place
No refunds/ No returns and No exchange is allowed on a customised bag
1. Australian Customer: FREE Shipping when you spend $75 and above. Exact Rates will be calculated at checkout.
2. International Customers - Shipping will be calculated at checkout based on the country of residence.
3. Indian Customers: We offer free delivery within India. All products are made to order for delivery within India. Please allow 7-10 business days for orders to be processed and dispatched.
At House of Estela, we prioritize the quality and condition of our products. Before packing, each jutti or item undergoes a thorough inspection to ensure it is in excellent condition. However, in the unlikely event that you receive a damaged (unwearable) product, please inform us within 24 hours of delivery with an uncut parcel opening video, allowing us to arrange an exchange and claim with our shipping partner.
Please note that our handcrafted juttis may have minor variations in embellishment, minor scratches, or minor cosmetic imperfections caused during shipping from overseas or local providers. These variations do not impact the product's functionality and are not considered defects.
Sale-priced items are non-refundable and cannot be exchanged. We offer product exchanges for the same or higher value within 48 hours of delivery. You will be responsible for the return and new pair's shipping costs.
Please contact us at hello@houseofestela.com to request an exchange, specifying the desired piece and size. Damaged, torn, or used products are not eligible for exchange.
We do not offer refunds but provide store credits valid for 90 days from the return of shoes. International orders are not eligible for refunds or exchanges.
Clutches, potlis, jewelry, and handbags are non-returnable and non-refundable.
For timely delivery, please be aware of potential delays during festivals, pandemics, or adverse weather conditions.
For more detailed information, please refer to our complete refunds and exchange policy.
